Evoke Digital Australia Privacy Policy
Thank you for choosing Evoke Digital Australia. We highly value your trust in our services. Our commitment revolves around ensuring the privacy and security of our clients and website visitors. This Privacy Policy serves to elucidate the processes involved in collecting, utilizing, and safeguarding personal information acquired from individuals who engage with our website or avail themselves of our services.
Information We Collect
When you access our website, certain information about your device is automatically collected. This includes details about your web browser, IP address, time zone, and some of the cookies stored on your device. Additionally, as you navigate through our website, we gather information about the specific web pages or products you view, as well as the websites or search terms that led you to our site. We also collect data on how you interact with our website.
Furthermore, we may directly collect personal information from you when provided through various channels such as our website, email, phone, or in-person interactions. This personal information may include your name, email address, phone number, company name, job title, and other relevant details pertaining to our services. We are committed to ensuring the privacy and security of the information you share with us.
How Your Information is Utilized
We utilize the information we gather to deliver our services and enhance user experience on our website. Specifically, your personal information may be employed for the following purposes:
- Communication: We use your information to communicate with you about our services, updates, and relevant information.
- Service Provision: To fulfill your requests for information, products, or services, we process and utilize your personal details accordingly.
- Inquiry Response: Your information helps us effectively respond to your inquiries and requests in a timely manner.
- Payment Processing: We employ your information to process and manage payments related to the services or products you have acquired from us.
- Customer Support: Utilizing your details allows us to provide customer support and address any concerns or issues you may encounter.
- Trend Analysis: We monitor and analyze trends, usage patterns, and activities on our website to improve and optimize our services.
- Website Customization: Your information aids us in customizing and enhancing your experience on our website and with our services.
- Fraud Prevention: We may use the information collected to prevent, investigate, and respond to fraud or other illegal activities to ensure the security of our platform and users.
- Legal Compliance: Your information may be utilized to comply with legal obligations, regulations, and requirements.
By providing us with your information, you consent to the aforementioned uses, all of which are aimed at delivering a seamless and secure experience while complying with legal standards and obligations. We take appropriate measures to safeguard your information and ensure its responsible and lawful use.
Sharing Your Information
At times, we may share your personal information with third-party service providers who assist us in various operational aspects such as hosting our website, processing payments, and providing customer support. These service providers are entrusted to perform specific functions on our behalf and may have access to your personal information to fulfill their designated roles. However, it is important to note that they are strictly prohibited from utilizing or disclosing your information for any purposes other than those outlined in their service agreements with us.
Additionally, we may disclose your personal information when deemed necessary to comply with legal obligations, safeguard our rights or the rights of others, or investigate instances of fraud or other illicit activities. Rest assured, we prioritize the security and confidentiality of your information in all such instances.
Your Choices
You are entitled to access and manage the personal information that we gather and store about you. Additionally, you may possess the right to request the removal or limitation of the processing of your personal data. If you wish to exercise these rights, please reach out to us using the contact details specified at the conclusion of this policy.
It is important to be aware that certain information may be required to be retained for legal or administrative reasons, including recordkeeping or to identify and prevent fraudulent activities.
Security
Although we employ reasonable measures to safeguard the security of your personal information during transmission and upon receipt, it is essential to recognize that no method of Internet transmission or electronic storage can be entirely secure. Consequently, we cannot provide an absolute guarantee of security.
Changes to This Policy
This Privacy Policy is subject to periodic updates to align with changes in our practices or for operational, legal, or regulatory reasons. Any significant changes will be communicated by posting the revised Privacy Policy on our website or through email notifications.
Contact Us
If you have any inquiries regarding this Privacy Policy or our procedures, kindly reach out to us at:
Evoke Digital Australia
Sri Lanka Office – No. 86, Kirula Road, Colombo 05, Sri Lanka
Melbourne Office – Ground Floor, 470, St. Kildo Road, Melboune 3004, Australia
Sydney Office – 37 Panaview Crescent North Rocks NSW, 2151, Australia
Phone: 0410927447
Email: info@evokedigi.com.au